Award-winning surveyors with excellent customer service
Prompt bookings and report turnaround times for all our services
Professional, clear, and highly detailed reports for your property
Competitive pricing across our wide range of surveying services
As a regulated RICS company, we have in place a complaints handling procedure (CHP), which meets the regulatory requirements. Our CHP has two stages.
Stage one of the CHP gives our company the opportunity to review and consider your complaint in full. Our company will try to resolve your complaint to your satisfaction. If you are not happy with our response, you will have the opportunity to take your complaint to stage two.
Stage two gives you, the client, the opportunity to have your complaint reviewed and considered by an independent redress provider, approved by RICS.
Please download a copy of our Complaints Handling Procedure